Computer Setup and System Configuration • Re: USB sound keeps cutting out

Now suddenly everytime I plug in another USB device (external drive, game controller) the sound drops out. Unplug something and it's back.

- Make sure the motherboard BIOS is updated and clear the CMOS.
https://youtu.be/fGpf_hfOKgI

- It is AMD motherboard? Make sure to use the latest chipset driver
https://www.techpowerup.com/download/am ... t-drivers/

- Disable Windows Hibernate
https://www.elevenforum.com/t/enable-or ... s-11.1894/

- Make sure:
USB selective suspend setting = Disabled
PCI Express Link State Power Management = OFF


- Make sure USB polling rate is not higher than 500Hz, the default is 125Hz.
Razer/Logitech/Steels series/etc mouse/game controller utilities may change the default polling rate.

- Try a different USB port.

- Try with a different USB cable.

- In the BIOS set C-states disabled

- IF the motherboard is from ASUS, you should uninstall ALL the harmful ASUS bloatware
like MyASUS, ASUS System Control Interface v3, Armoury Crate Control Interface,
Armoury Crate & Aura Creator Installer.
In the BIOS press F7 and go to the:
Tool>ASUS Armory Crate>Download & Install Armory Crate app = Disabled
You do not need any ASUS bloatware to control the fans.
https://youtu.be/8M4aqy2IWcI

- If all fail, do a clean Windows installation from scratch.
To help make a cleaner Windows install. (Do not disable UAC and do not enable WDAC policy!!)
https://schneegans.de/windows/unattend-generator/
https://www.youtube.com/watch?v=VapEEf4k7Eo
And do some tweaks.
viewtopic.php?p=8820694#p8820694

IF it still does not work, reseat(remove&plug again) all the PSU cables on *BOTH* ends
and reseat the CPU. What is the CPU model?

Statistics: Posted by Pictus — Sat Dec 14, 2024 5:16 pm

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